A LITTLE CLARITY

Product care

Small rituals. Thoughtful care.

Begin with the product label

Read the directions, ingredient list and warnings for your specific product before using it. Follow the final label rather than transferring directions from another product.

Keep your routine simple

Choose care for your routine and use each product according to its own directions. Check the product page for its format, size and available purchase options.

Storage and packaging

Follow the storage instructions on the label. Keep the container closed between uses and retain the batch information for product questions.

Questions about your product

Contact us with the product name and your question. For an issue with an item you received, include the order number and batch information if available.

Find your everyday care guide

Clear answers to common questions about under-eye roll-ons, facial serums and hair care. Choose a format that fits your routine, then follow the product label.

Still need a little clarity?

Tell us what you need. Include your order number if your question is about a purchase.

Contact Lumo